Terms & Conditions

Please read the terms and conditions below before placing your order.

Fees, Cancellation Policy and Changing Your Booking

Our cancellation policy is:

Cancel at least 21 days in advance of the date booked for a full refund.
Cancel, change the date or change location less than 21 days in advance of the original date, we cannot offer a refund as other business opportunities may have been compromised.
For bookings for Christmas Day and New Year’s Eve you must give at least 3 months notice to cancel. If less than 3 months notice is given you will not get your deposit back as the date may then be compromised.

Changes to the number of guests at the event:

Please inform us if the number of guests at your event changes as soon as possible so that we have enough time to work out portion sizes etc. and calculate additional costs. If the number of guests are reduced on the week of the dinner, you will still need to pay the full price originally quoted. If numbers go up, we may be able to adjust that and amend the final bill to be paid.

Personal Information

You agree to receive marketing communications from us unless you tell us that you prefer not to receive such communications. If you do not wish to receive marketing communications, you can simply email us at any time.

Content on our Website

Content displayed on our website must not be copied or distributed without our permission.

Liability

We will not be liable for:

Accidental damages to any property whilst working in your home.
Delay in the meal being served due to conditions outside of our control, such as traffic accidents, severe weather conditions etc…
Cancellation of the event due to extenuating circumstances such as sickness or family emergencies. Should this be the case, we will contact you at the earliest possible time and make arrangements to complete the dinner at a future date.